Boxed Text

Flexible Help Always Available

How does it work?

Browse

Quickly and easily find skilled repairers. Filter by availability and desired skills.

Booking Request

Make a booking request for the hours, days, or weeks you need.

Communicate

Fast and continuous communication through the platform.

Advantage

Another task completed for your work. Pay only when the job is done.

Want to offer a service?

Post your ad, set your rate, and let providers make an offer with one click.

1- Platform Usage

What is Qijco Repair?

We are a matchmaking platform that connects individuals and repair professionals. Our service is specifically designed to facilitate the meeting between consumers and repairers with repair and small work needs in areas such as hardware, gardening, construction, and tools.
Is the platform legal?

Our platform is legal and compliant with all applicable rules.

For more information, please check our Terms of Use section.
How to effectively search for ads on the site?

Our platform is designed to simplify your search experience with limited subcategories for more intuitive navigation.

This allows you to quickly browse ads without wasting time searching for a too specific subcategory.

For a more targeted search, use our keyword search function. For example, if you are looking for a lawnmower, simply type "plumbing" in the search bar, and all ads related to that term will appear. This method is effective for all types of searches.

Our platform allows you to filter ads by all types of ads, either to "offer a service" or to "request a service," to best meet your needs.

Please note that all ads are displayed in their original language and are not translated. To enhance your experience and allow you to navigate smoothly, a specific field for sorting by language has been integrated both when creating the ad and on the search page. This provides you with a better experience in your native language and greatly facilitates your navigation and search, allowing you to filter ads quickly and efficiently.
How to create an account on the platform?

To create an account, please click on Sign Up.

Fill in all the information related to your identity and confirm your identity via the confirmation email that will be sent to you.
What are the steps to post an ad?
Please follow these steps:
1- Click on "+ Post an Ad".
2- Choose the appropriate category.
3- Choose the appropriate subcategory.
4- Select the type of ad: offer a service or request a service.
5- Fill in all the information related to your ad.
6- Add photos.
7- Click "Publish the ad".

2- Managing Ads

Can I edit or delete my ad after posting?

All ads posted on our platform can be modified or deleted at your convenience. If you prefer not to permanently delete your ad but instead pause it temporarily, you can close it directly from the ad page by selecting the "Close Ad" option. This action is not irreversible: you can reactivate your ad at any time just as easily by clicking on 'Reopen Ad' as needed.

If you want to delete it permanently, you can click "Delete Ad".
How can I contact the seller or lessor before buying?

To get in touch :

1- Click on the ad: On the ad page, click on the "Contact" button.
2- Fill in the Contact Form: Once you have clicked, you will be automatically redirected to a dedicated contact form.
3- Ask Your Questions: Use the form to ask any questions you have regarding the product or rental.
4- Submit the Form: After completing the form, press the "Send Message" button. Your message will then be forwarded to the seller or lessor.
5- Email Notification: The seller or lessor will be immediately notified of your request by email.
6- Quick Response: As soon as they respond to your message, you will receive an email with their response.
7- Message History: All your messages will also be archived in the messaging inbox of your account, providing a convenient way to manage your communications.
What can I do if I don't get a response from a seller and/or lessor?

Contact us at contact@qijcorepair.com or via the Contact Us form, and we may be able to reach out on your behalf.
Are there any restrictions on the type of service I can offer or request?

On Qijco, the services requested or offered can only be related to the areas and sectors of hardware, gardening, construction, and tools.

How can I ensure the authenticity of ads and users on Qijco Repair?

To ensure the authenticity of ads and the reliability of users on Qijco Repair, we offer an identity verification service. Each user has the option to upload a copy of their ID card on their platform profile. After verification by our services, an "ID Verified" badge will be assigned to the user, visible on their profile when posting ads. This badge allows other users to know that the advertiser's identity has been confirmed, thereby enhancing trust in transactions conducted through the platform.
How am I protected in the event of an accident or damage during an intervention?

Please refer to your insurer (liability or home insurance) to ensure that you are covered in the event of an incident or accident.
How to report a suspicious or inappropriate ad?

If you come across an ad that seems suspicious or inappropriate, we encourage you to report it immediately. To report an ad, you can contact us directly at the following address: contact@qijcorepair.com.

We take these reports very seriously and are committed to reviewing each case to ensure the safety and reliability of our platform.
How do I delete my account?

To permanently delete your account, go to the "Account" section of your settings. Simply click on Permanently Delete My Account

3- Security, Transactions, and Payments

What payment methods are accepted on the platform?

We accept the following payment methods: Visa, MasterCard, and American Express.
Where do I fill in my banking information?

To make a reservation or accept a mission online, be sure to enter your bank details in your settings under the "Payments" section.

No payment will be debited without prior acceptance.
How long does it take for the money to be credited to my bank account after making an online payment?

Once the transaction between users is validated, the money is quickly credited to your bank account within 24 to 48 hours.
What measures are taken to ensure the security of transactions?

We want to encourage our users to always conduct their transactions directly on our platform. By doing so, you benefit from our advanced security measures, significantly reducing the risks of fraud or phishing. Your security is our priority.

Stripe, a global leader in payment processing, is known for its use of advanced technologies to secure every transaction. Stripe ensures the protection of your data through encryption and complies with the data security standards of the payment card industry.

We are here to assist you and ensure the safety of your transactions.

If you suspect fraud or a scam, write to us directly at the following email address: contact@qijcorepair.com.

Be cautious of phishing attempts. We will never ask for your personal information via email or unsecured channels.
Does the platform intervene in transactions, payments, or disputes?

1- Transactions & Payments

Qijco Repair is a platform that connects clients with repair service providers. Clients and service providers are responsible for the repairs carried out via Qijco Repair.

Qijco Repair is not liable or involved in the purchase and sale transactions.

2- Disputes
We highly recommend opting for an amicable resolution in case of disagreement or misunderstanding with the other user. Most conflicts are effectively resolved this way.

According to our terms of use, it is important to remember that Qijco Repair acts as a matchmaking platform and does not directly participate in purchase and sale transactions. Our role is limited to intervening on member accounts in case of non-compliance with the rules established by our site.

If you encounter such a problem, please inform us via our email address contact@qijcorepair.com. Your feedback is essential to help us continuously improve our service and take necessary action against users who do not comply with our rules.
What are the service fees related to Qijco Repair?

We place great importance on transparency regarding fees, and we want to clearly and accurately inform you about the costs involved in each transaction.
Service fees, far from being a simple additional cost, are essential to the functioning of our site. These management fees are reinvested to maintain security, maintenance, IT hosting, user verification, continuous development of our platform, and much more, ensuring a reliable service for our users.

These service fees also offer you a secure payment system and customer service available 7 days a week.
Here is an overview of the service fees associated with each transaction on the Qijco platform:

For the customer (what you pay):
- For every purchase, the amount of the commission is 5% of the amount (or a minimum of €2.75 including VAT).
  
  These fees cover the costs of transfers and ensure transaction security.
  
  The service fees are very clearly displayed during the reservation or acceptance process for complete transparency.
  
  No service fees are charged to the person posting the ad.
  
  Therefore, you don't have to worry about processing fees applied by third parties, allowing you to conduct your transactions with complete peace of mind.

4- Community Rules

Code of Conduct for Using Qijco Repair

Mutual Respect : Treat every community member with respect and kindness. Avoid offensive, threatening, or any other disrespectful behavior.
Authentic Ads : Create ads only for items you legitimately own, are authorized to sell or rent, and that are safe to use.
Responsiveness : Try to respond quickly to the messages you receive. Timely communication is essential for a smooth experience.
Local Compliance : By using Qijco Repair, you agree to comply with all local laws, regulations, safety measures, and the booking agreements of ad owners.
Data Protection: It is forbidden to share personal contact information, including phone numbers, emails, images, or external links (URLs) in your interactions on our site or in your ads.

Members of Qijco Repair who do not comply with this code may be subject to penalties, including account deletion. Our goal is to maintain a safe, respectful, and productive environment for everyone.

Thank you all for joining our community and contributing to creating a positive atmosphere for all users.

Information about Qijco Repair